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thePass Kft

Turkish speaking Customer Service Representative

Customer Service – Budapest, Hungary
Department Customer Service
Employment Type Full-Time
Minimum Experience Entry-level

SabeeApp is a young, dynamic and innovative company who is building services for the hospitality industry. Giving tools to all scale accommodation providers that helps them to achieve their dream, thus helps us to achieve our dreams.

SabeeApp itself is a group of the most amazing people, who got united for the same vision. We work together towards our main goal - make hospitality business easier and enjoyable, with less administration and less frustration.

As we are constantly growing, we always need to keep an eye open for the next potential team members. If you feel like you want to experience what it is to be one of us, Join SabeeApp - Join happy people!

Top responsibilities:

  • Communicate with clients to understand their needs, goals and ambitions
  • Guide clients in learning how to use SabeeApp, by holding live trainings / webinars
  • Monitor and evaluate the training process
  • Assist and support our customers in the use of SabeeApp
  • Share tips and tricks with customers which helps them to improve their business
  • Keeping contact with clients via phone/email 

Requirements: 

  • Spoken languages: advanced Turkish and professional English (an additional spoken language is an advantage)
  • Experience in any Customer Service related position is a must
  • Prior knowledge of any hotel management software and channel manager is a preference
  • Hotel Management studies or professional experience in the hospitality industry in Hungary or abroad is a must
  • Enthusiasm for working with people
  • High-level problem-solving skills, empathy
  • Excellent communication and presentation skills
  • Accuracy, also while working under pressure
  • Team player but able to work on his/her own
  • Technical interest is an advantage ( especially MAC OS knowledge ) 

Your benefits:

  • Competitive Salary
  • Internal tranings
  • Work that Stays at Work. Genuine work/life balance
  • Home office opportunity after the probation period
  • Health: Gym card
  • Relax: Annual team building event and frequent get-togethers

To learn more about SabeeApp, visit our website: www.sabeeapp.com

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Apply for this Job
  • Location
    Budapest, Hungary
  • Department
    Customer Service
  • Employment Type
    Full-Time
  • Minimum Experience
    Entry-level
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